Privacy Policy

DBA Mocha Lux

Introduction:

Welcome to Mocha Lux. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we collect, use, and safeguard your personal data when you interact with our website and services.

1. Important Information and Who We Are:

Purpose of This Privacy Policy:

This policy aims to inform you about how we collect and process your personal data through your use of our website, including any data you provide when you purchase our products or services, or sign up for our newsletter.

Controller:

Mocha Luxury Coffee LLC is the controller and is responsible for your personal data.

Contact Details:

Full name of legal entity: Mocha Luxury Coffee LLC

Attn: E-Commerce Team

Email address: support@mochalux.com

Postal Address: Albany, New York - 12207

2. The Data We Collect About You:

We collect Identity Data (name), and Contact Data (billing address, delivery address, email address, telephone numbers).

3. How Is Your Personal Data Collected?

- Direct interactions.

- Automated technologies. Data collected via Shopify's e-commerce platform.

- Third parties. Including data received from Shopify and Stripe for order processing and payments.

4. How We Use Your Personal Data:

- To register you as a new customer.

- To process and deliver your order including:

- Manage payments via Stripe.

- Handle orders via Shopify.

5. Disclosures of Your Personal Data:

- Service Providers: Shopify for hosting our store and Stripe for payment processing.

- Legal Requirements: When required by law.

6. Data Security:

- Utilizing Shopify’s robust security measures.

7. Data Retention:

- We retain personal data as long as necessary for the purposes collected.

8. Your Legal Rights:

- You have rights under data protection laws in relation to your personal data.

9. Changes to the Privacy Policy:

- Updates will be posted on our website.

10. Contacting Us:

For questions about this privacy policy or our practices, contact us via our email webform or email support@mochalux.com